Hello,
We are using a Altiris 6.5 environment to replicate our OS Build files to the PXE servers. The package content has been placed on a local drive on the NS. This worked fine all these days but suddenly we are receiving an "Access Denied" message when we updated the contents of the build and clicked on "Update Distribution Point".
The log viewer gives the error "Description: Access to the directory:[ F:\Program Files\Altiris\eXpress\Deployment Server\Library\System Volume Information\ ] was denied and returned the following 'system error code':[ 5 ]".
The altiris service account has full access to the above Library location, but there is no directory called "System Volume Information" within the directory Lirbary. There is no hidden files or folders as well in the Library directory.
The package snapshot is also not being updated and gives "Description: Unable to refresh a package's snapshot. Last stage - Getting snapshot for package directory."
Could you please advise what could be going wrong here and how can we fix it?