Issue Re-installing Agent for Altiris 7.1 on Windows Computer

Hello All,

     I'm having an issue with one system in our Altiris 7.1 environment.  We noticed the system was not reporting when online for a few weeks.  So we uninstalled the agent from that system using the /clean command which worked fine.  However now we are trying to re-install the agent and going to the URL for the Symantec Mangement Agent Download it looks like the install starts but the agent never does.  We see the Altiris Agent Installation Service process start but after a while it goes away and the agent doesn't ever show up.  Is there any other ways to force the agent to install?  Is there some cleanup that I needed to do before trying to install again?  Thanks for all the help.