Dear All,
I have a fresh installation of Altiris 7.6 on a new eviroment.
Since SEPIC is no longer supported i've exported the install package from my SEPM creating a single .EXE. for the v.12.1.6608.6300 x64 In the settings i chose the silent installation and to prompt the user asking for the reboot.
Then i have created a deployment activity in Altiris using a package built from setup.EXE generated from SEPM.
In the command line i just chose Command Type "install" and then "setup.exe", i've tried to fill the exit code success = 0, error = 1 and also the leave this fileds blank, the result is the same
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What happens is that when i run the activity on a client the installation completes succesfully, in the event viewer of the client for MsiInstaller i have
"Product: Symantec Endpoint Protection -- Installation operation completed successfully"
"Windows Installer: installation complete Product Name: Symantec Endpoint Protection. Product version: 12.1.6608.6300. Language prodotto: 1033. Productor: Symantec Corporation. Installation completed error state: 0."
At this point the application is installed and works fine, and the user is notified about the Reboot.
Immediately after the installation Altiris say that the activity is failed, It didn't wait for the reboot, the errors message are immediate
In the Symantec Agent Logs on the client i have "Operation not completed Error Code 1"
Also in the details of the failed activity in the Altiris Console i have:
| Error Message: | program has failed with return code = 1 |
| Packet download status: | Il pacchetto è stato già scaricato, ma è impossibile avviare il programma correttamente --> The packet has been downloaded, but is impossible to run the software in the correctly |
Also on the client in C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\{86C42809-772B-4BF5-8D4F-BC04556ABECF} the log.xml is
<?xml version="1.0"?>
-<Log downloadFailureTime="00:00:00" attemptTime="00:00:00" successes="2" attempts="2" transferRate="4377900" transferBytes="665440928" downloadEvent="2" id="{86C42809-772B-4BF5-8D4F-BC04556ABECF}">
-<History>
-<Download transferBytes="665440928" packageSize="665440928" statusDescr="valid" status="valid" version="1453993521">
<Session transferRate="8755801" transferBytes="665440928" result="0" transferCache="0" source="\\it00srv08.bottero.com\SW_Deployment\86c42809-772b-4bf5-8d4f-bc04556abecf" endTime="2016-01-28 16:19:16" startTime="2016-01-28 16:17:55"/>
</Download>
-<Download transferBytes="0" packageSize="0" statusDescr="Download package sources completed OK" status="valid" version="0">
<Session transferRate="0" transferBytes="0" result="0" transferCache="0" source="" endTime="2016-01-28 16:17:55" startTime="2016-01-28 16:17:55"/>
</Download>
</History>
</Log>I've already tried to create the installation package in SEPM using the "no reboot" option but it is the same.
Any advice is welcome.
Thanks,
Davide