Hi all,
Sorry for my English :)
After installing a new server, agents have a lot of trouble to register and account locks very often. In the logs I have the message below.
Policy request failed from: xxx.xxx.xxx.xxx
The specified host resource has been blacklisted
[Altiris.NS.Exceptions.NSComException @ Altiris.NS]
at Altiris.NS.AgentManagement.PolicyRequest.GetPoliciesCheckHost(CodeProfiler cp, ParseRequestResult result)
at Altiris.NS.AgentManagement.PolicyRequest.GetPolicies(String request, Boolean bCompress, String& agentPoliciesXml)
at Altiris.Web.NS.Agent.GetClientPoliciesHandler.ProcessRequest(HttpContext context)
COM Exception errcode: 0x80041003
Exception logged from:
at Altiris.Diagnostics.Logging.EventLog.ReportException(Int32 severity, String strMessage, String category, Exception exception, String footer)
at Altiris.Web.NS.Agent.GetClientPoliciesHandler.HandleNsComException(HttpContext ctx, NSComException ex)
at Altiris.Web.NS.Agent.GetClientPoliciesHandler.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
Agent Registration Status report show all Clients allowed
Revoked : 0
Blocked : 0
Pending : 0
Thank you for your comments
Christian