When I attempted to deploy DLP 12.5 (AKA. EDPA) via Altiris Agent 7.6 the altiris agent service. This could be dangerous since we could have an issue where installation of the DLP agent has issues part way through and the Altiris Agent keeps trying to install it since it would create a looping crash of the Altiris Agent.
Is this expected behaviour or is there some way we can prevent DLP installations and upgrades from taking down the Altiris Agent service?
In the event manager I see:
7036 Service Control Manager
The EDPA service entered the stopped state.
7036 Service Control Manager
The Symantec Management Agent service entered the stopped state.
7006 Service Control Manager
The ScRegSetValueExW call failed for Start with the following error:
Access is denied.
