Hi,
I started getting the following error when trying to run the upgrade policy for the plug-in:
Unable to generate policy XML for item: Software Management Solution Plug-in Upgrade (7a0dae54-8b6c-42f7-875f-7d7565aac99f)
Unable to build the client configuration XML for advertisement with guid Software Management Solution Plug-in Upgrade (7a0dae54-8b6c-42f7-875f-7d7565aac99f). Reason: Unable to build the client configuration XML for advertisement with guid Software Management Solution Plug-in for Windows (64-bit) - Upgrade (a4166cff-37ef-4326-b744-f771e2cc8a06). Reason: Did not get a row for Software Delivery Advertisement "Software Management Solution Plug-in for Windows (64-bit) - Upgrade", Guid = Software Management Solution Plug-in for Windows (64-bit) - Upgrade (a4166cff-37ef-4326-b744-f771e2cc8a06) from the SWD tables.
I get a similar error message when trying to reinstall the symantec agent and then try to install the software management plug-in. In the software section under software releases I only see the software management plug-in for the x32 architecture but not for x64 which most of my clients are, even the x32 package has the information of the old plugin. I tried to install CMS on a test server to export the XML file of the latest plugin version and import it back to my production server but it did not work, after importing the software item was still missing the location of the installer and also the command lines and I'm still getting the same errors for the policies to install and upgrade the plugin. Did anyone had this problem with missing plug-ins? Any idea on how to repair/fix this missing item?
