All clients are external CEM on HTTPS Persistant connection or were. some are upgraded to 8.5 RU2 some are still at 8.5
We have 3 Internet gateways setup. They all have the first FQDN:443 in them with the certs. The clients had been communicating fine.
I have tried using RAAD but since they are not on the network and not pingable by network I cannot reach them without some type of RDP.
Problem:
in the communication profile I appended to the first fqdn:443;another.domain.com
I hit the save button and many of the CEM clients started using the another.domain.com FQDN as their NS. This was very unexpected.
But the switch happened almost immediately.
I took out the appended FQDN and saved. Of course the clients did not revert back.
I did take a look at one of the clients and it has both server names listed but using the wrong one.
Q: Will the client revert back to the original FQDN for the NS? if so, how long to wait.
Q if Clients will not revert back on there own what if anything can be done remotely to get them to revert back.
