SIM "Can not connect to internet"

Hello,

On a recent installation attempt of altiris I recieve the exact symptoms described at

http://www.symantec.com/business/support/index?pag....

However I can reach and download the file manually through a web browser.  When I apply that file locally it loads the product selector but tells me I can not download any of the products because I'm not connected to the internet.

Any known issues or workarounds for this?  The article linked above seemed like it was going in the right direction but the network is not behind a proxy and I can download the file from a web browser.

Any help is much appreciated.

Thanks!