Mr,
When I import software on new packages the console showed, this error.
I restart altiris services and check database, the database have defragmentation max but works fine.
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<event date="Apr 11 17:40:39 +00:00" severity="1" hostName="Servername" source="global.asax" module="w3wp.exe" process="w3wp" pid="3124" thread="31" tickCount="786619987"><![CDATA[Unhandled exception. Type=Altiris.NS.Exceptions.AeXException Msg=Unable to update the specified item from the Altiris NS database
StackTrace=
at Altiris.NS.ResourceManagement.Resource.SaveResourceToDatabase(Boolean bSavingFromClone, String userName)
at Altiris.NS.ResourceManagement.Resource.SavePartitionedResource(Boolean bSavingFromClone)
at Altiris.SoftwareManagement.Resources.SoftwarePackageResource.Save()
at Altiris.NS.ItemManagement.Item.Create(Guid productGuid)
at Altiris.NS.ResourceManagement.Resource.Create(Guid productGuid)
at Altiris.NS.ResourceManagement.Resource.CreateItem(Guid productGuid, Guid resourceTypeGuid)
at Altiris.SoftwareManagement.Web.Dialogs.dlgImportInstall.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Inner exception. Type=System.Data.SqlClient.SqlException Msg=Violation of PRIMARY KEY constraint 'PK_SWDPackageServer'. Cannot insert duplicate key in object 'dbo.SWDPackageServer'. The duplicate key value is (7b3c83a2-77b3-4fc8-9ebb-854454b21071, fbf495c6-1e77-4dce-bb28-7477cb48d399).
The statement has been terminated.
**CEDUrlStart** :http://entced.symantec.com/entt?product=SMP&version=7.1.8400.0&language=pt&module=0wXZ+dbwnK6i5ne1iXT8/3ZC57DlFoAbEnKjDhXZCCgbMQXeP0kvmoy4CGk8/Gak&error=1052612286&build=**CEDUrlEnd**
]]></event>
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Regards,
