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Cannot install Altiris Agent on Windows 7

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I need a solution

Hi guys,

Anyone here already encountered this error while trying to install Altiris Agent on a Windows 7 computer?

error.jpg

Upon checking the event viewer logs, here are the stuff I got:

EVENTID: 1000
Faulting application name: AltirisAgentInstSvc.exe, version: 7.0.0.25, time stamp: 0x5069d00e
Faulting module name: AltirisAgentInstSvc.exe, version: 7.0.0.25, time stamp: 0x5069d00e
Exception code: 0x40000015
Fault offset: 0x000469d0
Faulting process id: 0x17c8
Faulting application start time: 0x01ce5d0d1bbedae5
Faulting application path: C:\Windows\System32\AltirisAgentInstSvc.exe
Faulting module path: C:\Windows\System32\AltirisAgentInstSvc.exe
Report Id: 74efd506-c900-11e2-9a1a-78e3b5937e8f

EVENTID: 1001
Fault bucket 3218718161, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: AltirisAgentInstSvc.exe
P2: 7.0.0.25
P3: 5069d00e
P4: AltirisAgentInstSvc.exe
P5: 7.0.0.25
P6: 5069d00e
P7: 40000015
P8: 000469d0
P9:
P10:

Attached files:
C:\Users\symantec\AppData\Local\Temp\WERADFB.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\symantec\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_AltirisAgentInst_ff72c4b4868b1772c4cb46fe32b07c59e5612db4_0f73b912

Analysis symbol:
Rechecking for solution: 0
Report Id: 74efd506-c900-11e2-9a1a-78e3b5937e8f
Report Status: 0

I hope someone could help out. Appreciate your response.

Thank you and God bless.


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