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Import Software - Specified Directory does not exist

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I need a solution

Greetings

I a working on creating a software release package in Altiris Client Management Suite 7.1. In this case, I wish to access the software (AutoCad in this case) installation files from a network location via UNC.  I browse to the location using the "Access package from an existing UNC" option via the Import Software: Specify Software wizard in the Symantec Management Console. My problem is that I keep getting a "The specified directory does not exist" prompt (see attached screenshot). I would naturally think that this would be a permissions issue however I have no problems accessing the same location using Windows Explorer. Additionally, I have also tried mapping a drive letter to this network location and then chooising the option "access package from a directory on the Notification Server" in the Import Software wizard, and then selecting the mapped drive, however I get the same "specified directory does not exist" prompt.

Any insight as to why this would be occuring. There are other network locations that I don't seem to have this issue. To ensure that it is not a permissions issue, we have granted the account we use for the SMP server full rights to the folder on the network which I want to access via the Software Import wizard however this did not work either. Like I said, it shouldn't be a permissions issue as there is no problem accessing the share via Windows Explorer from the server. We have Altiris installed on a virtal Windows Server 2008 Standard R2  

 

 


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