We have purchased the following:
NS License(s)
QTY Meter Software Updates Description\Version
------- ------- ------- --------------------------------
370 Nodes 13 Deployment Solution for Clients and Servers 7.x/8.x
370 Nodes 13 Inventory Solution 7.x/8.x
370 Nodes 13 Patch Management Solution 7.x/8.x
370 Nodes 13 Real-Time System Manager 7.x/8.x
370 Nodes 13 Software Management Solution 7.x/8.x
1 Concurrent Users 13 CMDB Solution 7.x/8.x
AND...............
NS License(s)
QTY Meter Software Updates Description\Version
------- ------- ------- --------------------------------
20 Nodes 13 Patch Management Solution 7.x/8.x
This is supposed to result in 390 "Nodes" for Patch Management Solution. However, I used the installation maanger and "installed" the 370, then the 20 and it's now stuck at 20 and even using the uninstaller and removing ALL licenses and starting over, it's still stuck at 20 for the patch management and I can't even get it to move to 370 when I remove all licenses, reboot the server and then install only the 370 file.
No matter what I do, it's sticks at 20 now.
I know what the instructions say "use add instead of replace", well I'd love to see add as an option, it doesn't exist. Only "add/replace" is an option, there is no choice, you click add/replace, not add OR replace.
How can I get past this being stuck at 20? I have used the license uninstall tool from BIN, I have deleted ALL licenses using the license removal tool, I have added things back one at a time, and when it shows patch manager licenses, it's at 20 even if I apply only the 370 file.
(Why can't these be purchased as 390 instead of 370 and then another 20 - I suppose that's the rules when government must purchase through 3rd party middle-men reaping profit for doing pretty much nothing at all. )
