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Process: w3wp.exe (3384) Module: AltirisNativeHelper.dll Source: AlertManager.ProcessInboxes Description: Inbox processing exception: Inbox authentication failed.

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I need a solution

All, 

We are running NS 6..

Has anyone come accross the following error messages?  

 

 

Process: w3wp.exe (3384)
Thread ID: 4396
Module: AltirisNativeHelper.dll
Source: AlertManager.ProcessInboxes
Description: Inbox processing exception: Inbox authentication failed. -ERR Logon failure: unknown user name or bad password.
 
Process: w3wp.exe (3384)
Thread ID: 3984
Module: AltirisNativeHelper.dll
Source: AlertManager.ProcessInboxes
Description: Inbox processing exception: Inbox authentication failed. -ERR Logon failure: unknown user name or bad password.
 
Process: w3wp.exe (3384)
Thread ID: 5024
Module: AltirisNativeHelper.dll
Source: AlertManager.ProcessInboxes
Description: Inbox processing exception: Inbox authentication failed. -ERR Logon failure: unknown user name or bad password.
 
Noting that only the Thread ID is different in each of the errors listed... We have validated our Application Identity user name and password and services have been restarted.
 
Any insight would be of greate assitance.
 
Thanks in advance.
 
-Matt
 
 
 

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