Symantec Management Agent crashes
I need a solution On many Windows 7 Enterprise x 64 SP1 Clients, the "Symantec Management Agent"-Service (aeXNSAgent.exe) is not running. When i start the Service manually, the Service stops again...
View ArticleMicrosoft office 2010 Installation
I need a solution Hi I am trying to create silent installatin package of microsoft office 2010. I did necessary changes in config.xml also use the below command line \\server\share\setup.exe /config...
View ArticleFirst time login (local or domain) takes over 1 min 10 sec after installing...
I need a solution Hello, We are running CMS 7.1 SP2 and Windows 7 x 64 bit (Dell Optiplex 790), and first time login takes over a minute showing "preparing your desktop". Uninstalling the Altiris...
View ArticleQuestion: How to Delegate custom Roles to User support staff?
I need a solution Hello Symantec gurus, I have recently installed SMP 7.2 SP2. I have added my user support staff into a new role. I would like to assign permission to have them install Agents, push...
View ArticleSMP Agent Maintenance
I need a solution I was curious what other people due to maintain the health of their SMP agents? Meaning we find that our agents are sometimes sitting in a state of 'Stop Pending' (via. RAAD) or the...
View ArticleManually Assigning 7.1 Agents to Task Server
I need a solution What is the best way to manually assign agent to a task server? My core preproduction environment consists of the SMP server, a robust site server running task and package services...
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Error distributing software in Altiris NS 7.1
I need a solution Hello, I have some problems while distributing software to my clients. it's seem that the client get the task of delivery software and its capable to access to the location of the...
View ArticleScreen Saver WMI Script HKEY_CURRENT_USER
I need a solution Greetings I am trying to use the following script to lock down our users screen savers. The script works when I run it on the desktop of a user with admin rights but of couse it...
View ArticleNew version of SIM and MP1 update are out for CMS 7.1 SP2
I need a solution FYI, when SIM is upgrading, it downloaded the files and then hung on me. I realized the next dialogue was hidden under my 2 open windows, so something to look out for, I'll attach a...
View ArticleWarning "Failed to load type for product pcAnywhere" after uninstallation
I need a solution Hi, pcAnywhere is uninstalled from the Symantec Management Platform 7.1. A warning is displayed in the Altiris Log Viewer when accessing the console: Log File Name: D:\Program...
View ArticleMP1 broke imaging, anyone else?
I need a solution I don't know if it's something local to our environment, but ever since I installed MP1, imaging is totally broke. Reboot to PXE, ghost completes it's process to 100%, and then the...
View ArticleReporting on .NET 3.5 and .NET 4
I need a solution I'm having trouble creating a report that shows how many computer do not have .NET 3.5 or .NET 4 installed. I need to ensure all machines in my environment have one or the other....
View Article7.1 Reboot to Production Failed
I need a solution Hello, our 7.1 environment has suddenly stopped running the Reboot To Production Task. It gives us the ever helpful "Failed" error to use to troubleshoot. This is being sent to a...
View ArticleHow would you setup this software deployment?
I need a solution Hi, I have a software tool that I want to deploy. the clients needs updated windows installer first so it can deal with the mst file. When the installer is updated it needs a reboot....
View ArticleHow to apply outstanding software/updates quickly after image deployment?
I need a solution Hi there After using both CMS 7.1 and SCCM, I'd like to accomplish something in 7.1 that was previously very simple to achieve in SCCM. Basically, we have a Windows 7 build, but as...
View ArticleSoftware Deployment on first compliance check at later time but on further...
I need a solution Hi I need some help with Software Management 7.1 to Install MS office 2010 Q1. I want to do a Compliance Check at 4PM and Remediate at 8 PM on First day of roll out , after that I...
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Symantec Management Agent can't send Basic Inventory and get Policies
I need a solution Dear all, I'm writing here after reading a lot of documents, and I was not able to find a fix for my issue. Here we have an Altiris 7.1 NS and clients, Symantec Management Agent,...
View ArticleAutomate emailing a drill down report.
I need a solution Hi, I have a report on Computers with/without Anti-Virus Software. I have set up an automation policy that emails this report out once a week. I would like to be able to email out...
View ArticleProcess: w3wp.exe (3384) Module: AltirisNativeHelper.dll Source:...
I need a solution All, We are running NS 6.. Has anyone come accross the following error messages? Process: w3wp.exe (3384) Thread ID: 4396 Module: AltirisNativeHelper.dll Source:...
View ArticleUnable to Create incident from New or cloned Notification Policy
I need a solution When attempting to Generate a New Cloned or existing Notificatin Policy no incident is created and the following errors are logged. Process: aexsvc.exe (388) Thread ID: 1116...
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