Dear all,
I'm writing here after reading a lot of documents, and I was not able to find a fix for my issue.
Here we have an Altiris 7.1 NS and clients, Symantec Management Agent, running in 7.1.15280.8280.
I have made the Altiris installation here, we have about +2500 computers registered in the NS. But I'm having a problem that I'm not able to solve.
I was asigned with a new PC this days. I noticed that the suppor team already installed the Altiris Agent before joining the PC to the corporate domain (AD 2003). I noticed that no server was active for the agent and I made a "/server:<servername>" and everything looked fine. But, my big surprise was when I realized that the pc was still showing itself in the NS Console as unmanaged, and no basic inventory was sent, also no policies change received.
I uninstalled the agent (made a full clean, including registry entries) and deploy again the agent. Nothing happened.
After that, I tried reseting the guid, but no luck.
I have no firewall enable, I'm in the local LAN and I can reach the NS server.
Something more strage? In the Task Server configuration I can see the asigned site server for my location and the dates are okey for it. I cannot understand whats happening.
I opened the RAAD to try to get extra info and in the logs I can see this:
<event date="Oct 10 18:01:59" severity="1" hostName="LARBUE9148" source="ConfigServer" module="AeXNSAgent.exe" process="AeXNSAgent.exe" pid="17520" thread="14020" tickCount="30037898"><![CDATA[SendBasicInventory failed: Invalid data received in HTTP response. Expected 907 bytes, received 0 (-2147024883)]]></event>
<event date="Oct 10 18:01:59" severity="2" hostName="LARBUE9148" source="CoNetworkTransport(349)" module="AeXNetComms.dll" process="AeXNSAgent.exe" pid="17520" thread="14020" tickCount="30037898"><![CDATA[Invalid data received in HTTP response. Expected 907 bytes, received 0 (-2147024883)]]></event>
<event date="Oct 10 18:01:59" severity="2" hostName="LARBUE9148" source="AeXNetworkTransport" module="AeXNetComms.dll" process="AeXNSAgent.exe" pid="17520" thread="14020" tickCount="30037852"><![CDATA[PostFile to 'http://WARGROI048.<mydomain>/Altiris/NS/Agent/PostEvent.aspx?priority=0&source=2AF96059-E24B-4901-AA91-9C724048C8B1' failed: Invalid data received in HTTP response. Expected 907 bytes, received 0 (-2147024883)]]></event>
Can anyone give me some help with this issue?
Ideas?
Thank you so much for your time!
Best regards,
Cristian Panelli