'Reset Task Agent' Task
I need a solution We run the 'Reset Task Agent' task on our machines pretty regularly with the option ‘Check NS for an updated site server list’ checked, to address machines that may move from one...
View ArticleAltiris - Endless loop when opening with IE
I need a solution Hi, I used to use Altiris directly from the IE of NS server. Today when i choose "Manage > Job and Task", IE prompts "When a website causes a failure or crash, Internet Explorer...
View ArticleQuery Builder - Hardware specific
I need a solution Hi all I am trying to convert the following query from NS6.5 to NS7.1. When we had NS6.5 I used to create a package for a specific driver then use a query on the collection for the...
View ArticlePolicy won't delete from the console. Crashes IIS
I need a solution We have a targeted inventory policy that we can't remove. Just clicking on it or right-clicking on it will make IIS crash. Is there a way I can use the SQL management to remove it...
View ArticleReport Software Catalog
I need a solution Hi, I'm looking for a Report that contains all entries from the Software-Catalog. As the second feature I would like to create three other Reports that shows me 1. Only the Managed...
View ArticleMSPatch MS12-059 installing again and again on the Clients
I need a solution MSPatch MS12-059 try to install again and again on the Clients, in the the software update summary i can't find it, but if i look in the agent look it was installed. that's not the...
View ArticleList all assets associated wtih a username/user ID
I need a solution Does anyone have insight on how to build a query in Altiris 7.1 to display all assets assigned to a username or user ID?
View ArticleCustom Inventory File Detail
I need a solution Hi, I have a customer that needs to report on certain files(.exe, .dll, ....) I have created a custom inventory script to collect the information but rather than creating a custom...
View ArticleQuestion:how to Create filters for workgroup computers
I need a solution Hi Everyone, I'm using SMP 7.1 SP2. I want to create filters for computers that are in the workgroup (not part of the windows domain). what do i specify in the filter to just show up...
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Detection Rules OK for string, version, not for DWORD registry value ???
I need a solution I try to include a detection rule, as I do often, no problem, but this time, I check a DWORD, not a string... And never detected, all the same registry there !! Yes, I do type the...
View ArticleCMS 7.1 SP2 - Inventory - Uninstalled programs aren't being removed
I need a solution Noticed problem recently where inventories of all out machines aren't being updated correctly. eg as software has been upgraded or uninstalled this isn't being replicated in the...
View ArticleSponsored Groups are Live on Connect!
I need a solution Continuing our commitment to help you, our users, get the most value out of the Endpoint Management solutions, the product and documentation teams are sponsoring twelve groups on...
View ArticleLicenses became expired! Please help!
I need a solution Good Afternoon Colleagues! On Friday, after scheduled reboot of NS(windows updates), all purchased licenses became expired. I''ve logged a case in Symantec support, but they haven't...
View ArticlePowershell custom inventory is not working
I need a solution Hello, I am trying to create a powershell custom inventory which should collect the warranty information of a dell computer from their webside and add it into the Altiris database....
View ArticleDell/HP Warranty info
I need a solution I have been looking into ways to pull the warranty information for my computers into altiris for reporting. I have read this article:...
View ArticleHelp linking 2 software packages
I need a solution I am a Zenworks guru who is trying to learn CMS. How do you link (zenworks calls it chaining) 2 applications together? What I want to do is to have .net 4.0 install before another...
View ArticleAltiris Agent Basic Inventory Packet
I need a solution Hi all, We work on IT area and we have a litlle problem with Altiris Agent Software. We would like to know if there's a command with options through "PCEXEC" to send the Basic...
View ArticleReport - Items in Software Catalog
I need a solution Hi all I'm wondering if there is a pre built report or if I can create one, I trying to get a full list of all software resources we have set up. I want only those that are listed...
View ArticleUnable to create the new product. Object reference not set to an instance of...
I need a solution Hello, I've got a problem when I want to save a new managed software product. The following message is displayed in the console: "There was a problem saving the software product....
View ArticleTask keeps showing as running
I need a solution In a few clients I have seen taks that constantly show as running. As a test I sent a dir command to a client. It completed the dir command. The status just shows as running. If I...
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