Hardware details captured on a machine inventory is incorrect
I need a solution Hi team need your help, Currently i have observed a machine on my environment been captured with the hardware information as Apple mac book air whereus the machine is actually a dell...
View ArticleWindows 7 build - need way to ask for hostname once initial deployment has ran
I need a solution Can anyone supply a script that will prompt for a hostname before / or after initial deployment menu. Then at least I can pretend this is a decent deployment solution?Joe.
View ArticleAltiris Agent issue
I need a solution While logged onto a users machien trying to fix a 'known' pcanywhere issue I notcied the symantec agent was not running in the system tray (windows XP)The service was running in...
View ArticleAltiris Console Performance Enhancement - Client Management 7.1 SP2 MP 1.1
I do not need a solution (just sharing information) We have had long term issues with the console interface being very slow. It always took 20-30 seconds to load a Console connection. Once it was...
View ArticleNeed customer inventory PowerShell Example
I need a solution If anyone would be so kind to please post an example of a custom inventory for 7.1 SP2 using PowerShell. Specifically, the PowerShell script must return more than one row of data....
View ArticleExit code for Script to install software
I need a solution Hi, I have a task that runs a script to install some software. The software needs a reboot and as such the task reports as failed with error 3010 - even though it was successful and...
View ArticleInformation on Purging Resources from CMS
I need a solution I had a couple of quick questions about how purging maintenance works:1.) Is there a table which records the clients which have been retired (we retire, and dont delete)? I dont have...
View ArticleSoftware Portal Useage - anyone use it
I need a solution Just looking at the software portal funtion and wondering if anyone uses it. If so, whats your imprsessions of it.p.s. Looking for the latest version of CMS 7.1 useage.I just setup...
View ArticleDo the SEP tasks on 7.1 tasks/scripts from the base install work for SEP 12?
I need a solution We have sep 12 and attempt to run the "repair symantec endpoint protection" script and it immediatly fails, even outside of Altiris.Looking over the script I am not familiar with...
View ArticleWindows Patch Remediation Settings - Default Resource Target is Blank
I need a solution When I open Home\Patch Management\Remediation to open the Windows Patch Remediation Settings, I see that the Default Resource Target is blank... Should this be set? Thanks for your...
View ArticleInstalled software report for (only) managed software
I need a solution Hi,i have altiris CMS 7.1 SP1 (NO Asset managemnt plug-in) and i need a report for Installed software (only) managed software's and having details like computer name, make, model,...
View Articledbo.Evt_NS_Client_Config_Request - Keep Longer Than 1 Month
I need a solution We use the dbo.Evt_NS_Client_Config_Request table as the source of when the last time the computer was active in our environment. This seems to work well in our case, except for the...
View ArticleAltiris Connecter Tool (C#): Cannot run import with pre-processing function
I need a solution When I try to import data from a .csv file, it returns an exception that isn't making sense to me.I'm trying to delete the top 5 rows of data from the .csv and set the column names....
View ArticleRandom Patches Disabled in Patch Policies
I need a solution In looking through our Windows Compliance by Bulletin, I am finding some odd behavior in our environment...I will use MS12-054 as an example here:A policy was created for MS12-054...
View ArticleMachines Missing Hardware Inventory
I need a solution We have NS 7.1 SP2. Some machines are not showing the Hardware Inventory and support gave us a SQL query which clears Hardware Inventory data from the tables and we ran a Full...
View ArticleBitlocker Keys import
I need a solution I am working on a script that will pull the bitlocker recovery key for a computer into Altiris. The Script appears to get the information but it doesn't make it into Altiris. The...
View ArticleError Invalid method name format when performing patch data import for redhat
I need a solution HiI am currently trialing Altiris and attempting download the patch data for Redhat linux. When I click import channels on the patch management page I get the error: failed to...
View ArticleHow can I effectivley report on SWD Events across Child SMPs?
I need a solution Good morning,We are in the process of moving from CMS 6.x to 7.1. Because of the size of our environment, it has been decided that we will be going with a 1 x 6 hierarchy. The...
View ArticleJava Error when attempting to Import Software from console on workstation
I need a solution I've got an interesting one here that I have not been able to solve via the KB's availabile from Symantec. We've got a new 7.1 environment. When we go to Import Software form a...
View ArticleSet Default Package Destination Location on Package Server
I need a solution Good afternoon everyone. I was wondering if this is possible:Currently all images created in DS 7.x automatically save to the siteserver that the client connects to. After which...
View Article